Privacy Policy.

Effective Date: 8/2/25

The NeuroNest Collective is committed to protecting your privacy in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Any information you provide through any form will be kept confidential and used solely for the purpose of coordinating your care. We do not share or sell your personal information.

At The NeuroNest Collective ("TNC"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit forms, or interact with us online.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, and other details you provide through forms or scheduling tools.

• Health Information: If you submit a form related to care or services, we may collect brief health-related details (e.g., symptoms or concerns) for scheduling or consultation purposes.

• Technical Information: IP address, browser type, and usage data through cookies or analytics tools.

2. How We Use Your Information

Your information may be used to:

• Contact you regarding your inquiry or appointment

• Provide services or schedule consultations

• Improve our website and services

• Comply with legal or regulatory obligations

3. HIPAA Compliance Statement

he NeuroNest Collective complies with the Health Insurance Portability and Accountability Act (HIPAA) to safeguard your protected health information (PHI). Any PHI you voluntarily submit through this website or during the intake process will be kept confidential and used solely for coordination of care, scheduling, or other healthcare-related operations.

To protect your privacy, we use OptiMantra, a secure and HIPAA-compliant third-party platform, for all patient communication and messaging. Once you become a client, all direct communication (including messages, file sharing, and telehealth sessions) will occur through Spruce.

Please note: General website contact forms are not intended for sharing detailed or sensitive medical information. Once you become a client, you’ll be invited to connect through Spruce for secure communication.

4. Third-Party Services

We may use third-party tools or services to operate our website and manage client communication. These may include:

• OptiMantra for HIPAA-compliant communication

• Analytics providers (e.g., Google Analytics) for website traffic and performance

• Form tools or scheduling services to collect inquiries or book consultations

These services may collect data such as your IP address, location, or basic browser information. All tools used are selected with privacy and security in mind.

5. Your Choices

You may:

• Opt out of marketing emails

• Request that we delete your contact form submission

• Decline to provide certain information (though it may limit our ability to serve you)

6. Cookies

Our website may use cookies to improve user experience and track aggregate site usage. You can disable cookies in your browser settings.

7. Data Security

We take appropriate measures to protect your information from unauthorized access, disclosure, or loss. Only authorized personnel have access to sensitive data.

8. Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us at:

admin@theneuronestcollective.com

9. Policy Updates

We may update this policy periodically. The most recent version will always be posted here with an updated effective date.

Updated: 8/2/25